That time o' year again?

In recent weeks, I have made a determined effort to live a less … DIGITAL … lifestyle. Since I made the decision to do this, I have been involved in the development of three new web sites (one of them a store site), started a Go Fund Me campaign, and updated another one of my ... Read More

Put the “Customer” back into “Customer Service”

Now that is the fourth day of the new year, I am kind of surprised that it took me so long for my first rant of the year. I am sure all could not wait for it. Not to worry folks. It’s time. In response to my sister’s post about her good times with United Airlines, I ... Read More